Privacy Policy

Privacy Policy

Last updated: November 26, 2025

This Privacy Policy explains how Coastal Home AI (“we,” “us,” or “our”) collects, uses, and protects your information when you visit coastalhomeai.com (the “Site”) and use our private Virtual Office Website (VOW) portal. By using this Site, you consent to the practices described below.

  1. Information We Collect

A. Information You Provide
We collect personal information when you register for the portal, request property information, save listings or searches, or communicate with us. This may include your name, email address, phone number, property preferences, and login credentials.

B. Information Automatically Collected
We automatically collect information about how you interact with the Site and VOW portal, such as IP addresses, device and browser type, pages viewed, search criteria, saved listings, and engagement with MLS data. We use cookies and tracking technologies to support saved searches, personalize recommendations, and measure site performance.

  1. How We Use Your Information

We use your information to provide MLS‑powered property search tools, deliver requested data, save and send search results, personalize listing recommendations, respond to inquiries, and comply with MLS VOW rules. We also use your information to improve the user experience and the performance of our portal.

  1. Sharing Your Information

We may share your information with our MLS data providers (Royal Palm Coast Realtor Association MLS and Florida Gulf Coast MLS), service providers that help us operate the Site (such as hosting, CRM, and analytics providers), and as required to comply with legal obligations or MLS rules.

  1. VOW and MLS Compliance

By registering and using our VOW portal, you acknowledge that MLS listing data is provided for personal, non‑commercial use only; scraping, redistributing, or public display of listing data is prohibited; and all MLS information is copyrighted by the MLS and/or listing brokers. We log user access and MLS data views to comply with MLS auditing requirements and may share this log with the MLS if requested.

  1. Cookies and Tracking

We use cookies and other tracking technologies to store your preferences, enable saved searches and personalized recommendations, and analyze how the Site is used. You can disable cookies in your browser settings, but some features may not function properly without cookies.

  1. Data Retention

We retain personal and usage data for as long as required by MLS rules and as necessary to provide our services. You may request deletion of your personal data by contacting us at taylor@coastalhomeai.com.

  1. Your Rights

You have the right to access, correct, or delete your personal information, and to opt out of marketing communications. You can exercise these rights by contacting us at taylor@coastalhomeai.com.

  1. Children’s Privacy

The Site and VOW portal are not intended for children under 18. We do not knowingly collect information from minors.

  1. Contact Us

For questions about this Privacy Policy, please contact us at:

Coastal Home AI
Attn: Taylor Campbell – Marzucco Real Estate
Email: taylor@coastalhomeai.com
Phone: (239) XXX‑XXXX
Cape Coral, Florida

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